At Tori Shop, we are committed to delivering your throw blankets and other products quickly, safely, and reliably. This Shipping and Delivery Policy outlines the processes, timelines, and options available to ensure your order reaches you efficiently.

1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the following business day. Once your order is processed, you will receive a confirmation email with tracking details (if applicable).

2. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5–7 business days.

  • Expedited Shipping: Estimated delivery within 2–3 business days.

  • Overnight Shipping: Estimated delivery within 1 business day (availability may vary based on location).

Delivery times are estimated and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.

3. Shipping Costs
Shipping fees are calculated based on the weight of your order and the selected shipping method at checkout. Occasionally, we may offer free shipping promotions, which will be applied automatically during checkout when eligible.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment and estimated delivery date.

5. International Shipping
At this time, Tori Shop ships primarily within the United States. For inquiries about international shipping, please contact our customer support team. Additional fees, customs duties, or taxes may apply for international orders.

6. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that a replacement item is sent or a refund is issued as appropriate.

7. Address Accuracy
Please ensure that your shipping address is accurate and complete. Tori Shop is not responsible for delays or lost shipments caused by incorrect or incomplete address information provided at checkout.

8. Contact Us
For any questions regarding shipping, delivery, or tracking, please reach out to our customer support team:

📍 742 Willow Creek Lane, Portland, OR 97205, USA
📞 +1 520 921 0190
✉️ support@torishop.store

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