At Tori Shop, we take pride in the quality of our products, including our luxurious throw blankets. To ensure your confidence and satisfaction, we provide the following warranty information for products purchased from our store.

1. Warranty Coverage
Tori Shop guarantees that all our throw blankets are free from manufacturing defects in materials and workmanship at the time of purchase. This warranty applies to normal, intended use of the product and does not cover damage caused by misuse, accidents, or unauthorized alterations.

2. Warranty Period
All throw blankets purchased from Tori Shop are covered under a 1-year limited warranty from the date of purchase. This warranty covers defects such as:

• Loose stitching or unraveling

• Faulty seams or material defects

• Manufacturing flaws affecting the durability or functionality of the blanket

3. Warranty Claims
To make a warranty claim, please contact our customer support team with your order number, a description of the issue, and photos of the product if applicable. We will evaluate your claim and provide instructions for repair, replacement, or refund, depending on the nature of the defect.

4. Exclusions
This warranty does not cover:

• Damage caused by improper care, including washing or drying outside the recommended guidelines

• Normal wear and tear from regular use

• Accidental damage, stains, or mishandling

• Products purchased from unauthorized sellers

5. Remedies
If your claim is approved under this warranty, Tori Shop will, at our discretion:

• Replace the defective product with the same or equivalent item

• Repair the defective product if possible

• Issue a refund to the original payment method

6. How to Care for Your Throw Blanket
Proper care can help maintain your blanket’s quality and longevity:

• Follow the care instructions provided with your product

• Wash according to the recommended temperature and cycle

• Avoid harsh chemicals or bleach

• Store in a dry, cool place when not in use

7. Contact Us
For warranty claims, questions, or additional assistance, please contact our customer support team:

📍 17625 N 7TH ST, APT 1045 PHOENIX, AZ 85022-1926
📞 +1 520 921 0190
✉️ support@torishop.store